The Management of Menzgold has refuted the claim that the company has at least one million eight hundred (1.8 million) customers in Ghana as being purported by aggrieved customers of the company. According to the Public Relations Officer (PRO) of Menzgold, Nii Armah Amarteyfio, the entire customer base of the company nationwide is just about 60,000 and not 1.8million. Speaking on Asempa Fm’s Ekosii Sen Wednesday 9th January 2019, the PRO was not certain about the exact number of customers Menzgold has, but maintained it is about 60,000. However, some of the customers of the company who were brought to the studios of Asempa Fm vehemently hit back at the PRO insisting that the customers are over 1.8 million, a figure Ms. Amanda Clinton, the lawyer for the aggrieved clients had earlier corroborated. They believed the company is only trying to shirk its responsibility of refunding the billions of Ghana cedis it owes the agitating customers. The PRO also said that out of the 60,000 customers about 500 of them have been settled since the crisis started. “We started the 15 percent to 100 percent payment last year. Some of the customers received their full payment of 100 percent, so, the number of customers we have has reduced as I speak now." Clients of Menzgold for what a section of the public describes as sheer greed ignored several warnings from the Bank of Ghana and later the Securities and Exchange Commission (SEC) not to transact business with the company (Menzgold), since it was not being regulated. SEC on September 7, 2018 subsequently forced Menzgold to shut down its gold dealership. The company has since been struggling to pay earnings and refund investments in spite of the constant demonstrations and demand by customers to get their monies back. Currently the President, Nana Addo Dankwa Akufo-Addo has ordered the Criminal Investigations Department of the Ghana Police Service to arrest and prosecution the Chief Executive Officer (CEO) and other Directors of MenzGold, following customers’ outcry to the state to intervene.